Terms of Service

1. Acceptance of Terms

By accessing and using The Devoyage website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

The Devoyage provides AI-enabled internal tools and integrations specifically designed for compliance-heavy small and medium businesses. Our services include:

• • AI-powered automation solutions
• • System integrations and modernization
• • Compliance-ready software development
• • Consulting and technical advisory services
• • Ongoing support and maintenance

3. Client Responsibilities

As a client, you agree to:

• • Provide accurate and complete information necessary for service delivery
• • Cooperate with our team and provide timely feedback
• • Maintain the confidentiality of any access credentials provided
• • Use our services in compliance with all applicable laws and regulations
• • Pay all fees and charges according to agreed terms

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• • Payment is due according to the schedule outlined in your service agreement
• • Late payments may incur additional fees
• • Refunds are subject to the terms in your specific service agreement
• • All fees are exclusive of applicable taxes unless otherwise stated

5. Intellectual Property

Intellectual property rights are handled as follows:

• • You retain ownership of your business data and proprietary information
• • Custom solutions developed specifically for you become your property upon full payment
• • The Devoyage retains rights to general methodologies, frameworks, and reusable components
• • Third-party software and tools remain the property of their respective owners

6. Confidentiality

We understand the sensitive nature of your business information and commit to maintaining strict confidentiality. All team members sign comprehensive non-disclosure agreements, and we implement industry-standard security measures to protect your data.

7. Compliance and Warranties

While we specialize in compliance-heavy industries and build solutions with regulatory requirements in mind:

• • You remain ultimately responsible for ensuring compliance with all applicable regulations
• • We provide our services using industry best practices and expertise
• • Specific compliance warranties will be outlined in individual service agreements
• • We recommend regular compliance reviews with your legal and regulatory advisors

8. Limitation of Liability

To the fullest extent permitted by law, The Devoyage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

9. Service Availability

While we strive to provide continuous service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability. We will provide reasonable notice for planned maintenance when possible.

10. Termination

Either party may terminate services under the following conditions:

• • With written notice as specified in the service agreement
• • Immediately for material breach of terms that remains uncured after 30 days written notice
• • Immediately for non-payment of fees
• • Upon mutual agreement of both parties

11. Dispute Resolution

Any disputes arising from these terms or our services will first be addressed through good faith negotiations. If resolution cannot be reached, disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitute acceptance of the new terms. We will notify existing clients of material changes via email.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state where The Devoyage is incorporated, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: